What does it take to build a strong B2B marketing function from scratch, and what areas should it cover?

Building a B2B marketing function involves setting up the people, processes, and tools to generate awareness, leads, and support sales in a coordinated way. A comprehensive approach covers several areas: 1. Strategy & Positioning: First, clearly define your target audience (industries, buyer personas) and your value proposition to them. This becomes the foundation for all marketing messaging. E.g., “Our strategy is to be the leading cloud solution for mid-market hospitals – emphasizing ease of use and compliance.” Ensure this positioning is documented and agreed on, as it guides content and campaigns. 2. Demand Generation: Establish how you’ll get leads. This means identifying key channels (like content marketing, SEO, SEM, LinkedIn ads, webinars, etc.) and creating a plan for each. For instance, build a content calendar (whitepapers, case studies, blog posts) that aligns with the buyer journey stages, and set up lead capture (landing pages with offers and forms). Implement a mix of inbound (attract via content) and outbound (target via email, ABM) tactics. 3. Marketing Operations & Technology: Put in place a CRM and marketing automation system (like Salesforce + HubSpot/Pardot) to track contacts and automate email nurtures. Define processes for lead scoring, lead handoff to sales, data management, and tracking metrics. Essentially, the plumbing that ensures no lead falls through cracks and performance can be measured (dashboards for pipeline, CAC, conversion rates). 4. Brand & Communications: Even early on, build the brand basics – consistent visual identity and tone, a website that reflects credibility, and social media presence. Also plan PR or analyst relations if relevant (getting mentions in industry publications or listing in analyst reports can boost credibility). A strong marketing function doesn’t just do lead-gen, it also nurtures the brand’s reputation in the market. 5. Team & Collaboration: Hire or develop talent covering key skills – content creation, digital marketing, product marketing, etc. In B2B, product marketing is vital: someone to translate product features into customer benefits and enable the sales team with collateral. Set up regular syncs with sales (to ensure alignment on messaging and lead quality feedback) and possibly with product (to feed market insights back for roadmap). The guide would also stress metrics and iteration: once foundational programs run, measure results (cost per lead, lead-to-opportunity, etc.) and refine the strategy. For example, if webinars turn out to yield better SQLs than generic eBook downloads, shift more effort there. In summary, a strong B2B marketing function requires a clear strategy, a system to execute and track demand-gen, attention to brand credibility, and tight integration with sales/product. Covering all these bases sets up marketing as a predictable, scalable driver of business growth rather than a hit-or-miss effort.

OUR SERVICES