Zuora Video Projects: B2B Storytelling Case Study

Inside the Zuora video work: product launches, customer films, event content — and how each was scripted to land with enterprise subscription buyers.

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Last updated
August 31, 2026

SaaS video projects for complex platforms like Zuora must simplify concepts. Product walkthroughs demonstrate value intuitively. Customer success stories showcase revenue impact. Thought leadership positions authority. Videos across website, ads, and sales enablement drive engagement. Professional production quality reinforces enterprise credibility. Metrics justify investment.

Services Provided for Zuora

Ad film production, behind-the-scenes content, animated product explainers and educational series, delivered across Everything Film and Everything Video. Zuora sells subscription billing to enterprises, which is a category with a specific communication problem: the product is genuinely complicated, the buying committee is large, and the people signing the contract are rarely the people who will use it. Different problems in that chain need different formats, which is why the work below ranges from a thirty second ad film to a three minute explainer.

Product announcement video

The Socks Off ad film for Zuora Collections. Directed by Tejus Yakhob with production by Little Black Ants. Thirty seconds, and deliberately an ad rather than a demo. A product announcement that opens with the product loses the room in the first five seconds, because nobody has yet been given a reason to care. Buying attention first and spending it on the product second is the whole structure.

Behind the scenes of a video project

Almost six minutes on how the Socks Off film was made. This exists because prospective clients ask what a film like that actually involves, and because Zuora's own team wanted something to share internally. Behind-the-scenes content is consistently undervalued in B2B: it is cheap, it is made from footage you already have, and it does the trust building that a polished final cut cannot.

Animated product explainer video

A dynamic approach to monetisation, running on Zuora's own channel, and the most conventional format here. Animation is the right choice when the subject has no physical form. A monetisation model cannot be filmed, so the alternative to animation is a person describing it, which is slower and harder to follow.

Grow your subscription business

Under a minute, produced with Everything Video, and pitched at the top of the funnel where the viewer may not yet know they have the problem Zuora solves. Note the length. The further from purchase the audience is, the shorter the video has to be to survive.

Subscription pricing model

Part of the Subscription 101 series, and the longest piece here at over three minutes, covering tiered, per-user, per-feature and flat rate pricing using Spotify, Netflix, Duolingo and Adobe as reference points. This is education rather than promotion, and it earns its length because someone searching for how subscription pricing works has already declared their intent. Explaining the category rather than the product is the most durable form of B2B video, because it stays useful long after a product release has aged.

Written on:
June 3, 2025

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About Author

Felix Hartley

Head of Motion Design

Felix Hartley

Head of Motion Design

Felix Hartley is a multidisciplinary creative with more than 24 years of experience. Specialising in creative direction for motion-led films. He helps brands and stories find their voice through motion and design.

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