How to Create Content From Subject Matter Experts
How to turn SME interviews into authoritative B2B content: the 60-minute interview script, the 5-step editorial process, and how to keep their voice intact.
Subject matter experts hold valuable knowledge requiring translation. Interview experts capturing stories and insights. Translate technical complexity into accessible narratives. Position expert content strategically building thought leadership. Video content leverages credibility and authenticity. Written content provides search visibility. Proprietary research attracts media coverage. Expert-driven content strengthens brand authority.
Your subject matter experts are a treasure trove of insights—but they’re also busy. If you’re relying on them to become writers, editors, or marketers, you’re setting yourself up for disappointment. The real issue isn’t that they don’t have time; it’s that your process is too complicated for them.
Here's the harsh truth:
Your subject matter experts don’t want to:
- Write your content.
- Edit drafts.
- Jump on multiple calls.
- Fill out forms.
But they do want to share their expertise (in a way that feels effortless for them). The trick? Shift the burden to your marketing team. Here’s how:
How to get gold-level content from your subject matter experts (Without Frustrating Them):
- Plan with Precision
Before scheduling time with them, do your homework. Know their recent projects, areas of expertise, and pain points. This builds trust and ensures a productive session. - Pre-send Smart Questions
Provide a clear list of questions ahead of time. This primes them to share insights during your meeting without feeling pressured to write or overthink. - Record Everything
Use tools like Otter.ai or Rev to record and transcribe the conversation. This ensures you don’t miss a single gem while allowing them to speak naturally. - Ghostwrite Like a Pro
Craft content based on their spoken words. Blog posts, social media snippets, whitepapers—whatever the format, let their expertise shine while you handle the heavy lifting. - Get Their Buy-In
Share the final draft with them for a quick review. A clear, polished result makes approval easier than asking them to revise raw content.
Why They’ll Actually Care:
Motivation matters. Show your subject matter experts what’s in it for them:
- Thought Leadership: Credibility in the industry, mentions in high-value platforms.
- Recognition: Highlight them as key contributors within your company.
- Personal Brand Building: Fame, credibility, and trust among peers and prospects.
- Sweet Incentives: If fame isn’t enough, cookies never hurt.
In the noisy digital era, true thought leadership isn’t optional—it’s essential. Make it easy for your subject matter experts to contribute their brilliance. Because here’s the truth: Their insights are your secret weapon—if you unlock them.
Frequently Asked Questions
Extracting content from busy subject matter experts is a common challenge, but there are a few effective approaches: 1. Conduct Short Interviews: Rather than asking an SME to write a full article (which they may never have time for), schedule a 30-minute interview where a marketer or content writer asks targeted questions. For example, if the SME is a cybersecurity expert, the interviewer can ask about “Top 5 cloud security risks” and get detailed answers. Record this conversation (with permission). From one such chat, you can transcribe and shape multiple pieces of content – a blog post summarizing the 5 risks in the SME’s voice, a quick video clip for social media, etc. This is efficient because the SME just needs to talk, not write. 2. Provide Structured Outlines or Q&A Forms: If an interview isn’t feasible, send the SME a very specific outline or a few pointed questions to answer. For example, a form that says: “In 2-3 bullets, what’s the biggest trend in [their field] this year? What advice would you give to X type of client?” Structured prompts are easier for an expert to respond to than a vague “write something about Y.” The marketing team can then expand on those bullet points into a full narrative. 3. Ghostwriting and Review: Have a content writer draft content based on existing material from the SME (maybe from a presentation they gave, or a webinar). Use that as a starting point and then give the draft to the SME for quick tweaks or fact-checking. It’s often faster for an expert to edit something than create from scratch. For instance, if an engineer wrote some internal tech documentation, marketing can repurpose it into a blog and ask the engineer to just verify technical accuracy at the end. 4. Make Content Creation Part of Their KPI or Culture: On a process level, get leadership buy-in to make knowledge sharing part of the job expectation for SMEs, maybe by including it in performance goals or at least company culture (“we share what we know”). Some companies hold “Lunch & Learn” sessions where SMEs present informally – those can be repurposed into content with permission, as the sessions are often recorded or have slides.
Additionally, credit the SME in the content (like listing them as co-author or quoting them by name) – this not only gives them recognition (making them more willing next time), but it also adds credibility to the content.
By using these methods, marketers can continuously fuel content pipelines with authentic expert insights without overburdening the SME. It's a win-win: marketing gets rich content, and SMEs get thought leadership exposure, all accomplished through a collaborative, efficient process.

